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Urgency – Importance Matrix

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The Urgency-Importance Matrix (UIM) is an effective tool for managing task priorities and promoting creative thinking. In our work and life, we often have to juggle multiple projects and additional tasks that may not be directly related to the main project. The UIM tool helps bring order and prioritize all the tasks and actions that need to be completed.

What can you gain from the Urgency-Importance Matrix?

The UIM tool is based on Eisenhower’s decision matrix. It requires defining the levels of urgency (urgent or not urgent) and importance (important or not important) for each task. The key question is how to determine urgency and importance. The PRIZ approach suggests using the following criteria: tasks arise from flaws, urgency is related to expectations (anticipated actions cannot be urgent), and importance is linked to the cost of a flaw (high-cost flaws are important).

Here are some examples of situations where you and your team can benefit from using the UIM tool:

  • Avoid wasting time and focus resources on the most effective direction.
  • Gain a deeper understanding of projects and tasks, avoiding unnecessary actions.
  • Ensure efficient tracking of task completion.
  • Foster a culture of systematic work planning.

When should you use the Urgency Important Matrix?

The Urgency Important Matrix (UIM) is a managerial creative thinking tool that is useful in situations where tasks are changed due to variations in processes, supply chain, sales, troubleshooting, etc. It is an instrument that can be used day-to-day and is applicable in various cases. Some highlighted situations where UIM can be beneficial include:

  • Multitasking – the need to manage multiple projects simultaneously
  • Resource limitations while working on projects
  • Difficulties in managing and tracking project progress
  • Effective prioritization of tasks

Furthermore, you can explore and identify many other situations where UIM thinking can be valuable.

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Showcasing Successful Projects

Microelectronics

Wafer cleaning issues at the wet process

Wet cleaning is widely used in microchip manufacturing. Single wafer equipment is working as follows. A wafer rotates, and chemistry is poured from a movable nozzle. Water rinsing is performed at the end of the process. Loading of a new batch of the chemistry resulted in excursion - a strongly increased amount of defects was observed on the wafer after the processing. The project is dedicated to the failure analysis and creation of innovative solutions.

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Dr. Anatoly Agulyansky
Microelectronics

SiO2 thin film creation in Diffusion furnace - Process Functional Modeling

The process is related to microelectronics - microchip manufacturing.The purpose of the process is to create a SiO2 layer on the surface of a Si wafer. Equipment: Vertical furnace to heat the wafers in the Q2 atmosphere and perform oxidation on the wafer surface. Process: The oxidation occurs on the front side and on the back side of the wafer Requirements: Create a SiO2 thin layer with a certain thickness and low sigma - low standard deviation of the thickness between the wafers and within the waferFailure: Wafers from the lower zone have higher thickness and significantly higher within wafer sigma (standard deviation of the thickness within the wafer)

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Dr. Anatoly Agulyansky
Prioritization

Urgency - Importance Matrix Example: Prioritize tasks after returning from vacation (at work and at home)

An example of how to make task prioritization with Urgency - Important Matrix (UMI) using the PRIZ Innovation Platform

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Dr. Anatoly Agulyansky
Mechanics

Vacuum cleaner problem

The vacuum cleaner problem is an excellent example showing how to manage and resolve excursion - unexpected deviation from normal operation. Read, learn and use the platform for resolving of your excursions.

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Dr. Anatoly Agulyansky
Metallurgy

Improve cleaning of vacuum oven

The vacuum furnace is used for sintering parts made of metal powder. To keep the shape of the parts, a binder is used. The main problem is that the vacuum furnace becomes dirty and needs a very long cleaning. Regular washing was not successful. We investigated the process and found that washing should be dedicated to the conversion of the material into a form that results in the formation of gases having low temperature of the condensation

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Dr. Anatoly Agulyansky
Chemistry

Chilled water issues

Chilled water is used for production equipment cooling. Suddenly pH of the water started to drop. The aim of the project is to analyze the issue, understand the root cause, and propose solutions to the problem.

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Dr. Anatoly Agulyansky
Management

How to prevent engineers' turnover at the plant

To reduce high turnover at the plant the managers propose different ideas, but it does not help. All proposed solutions are good, but there are some of them that are blocking the effectiveness of the rest of the solutions. The purpose of the project is to analyze the proposed solutions (perceptions) and define the blocked. The solutions with high blocking rank should be completed first to ensure the effectiveness of the rest of the ideas. The Perception Mapping (PMap) creative thinking tool was used for the blockers definition.

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Dr. Anatoly Agulyansky
Microelectronics

Wafer breakage at flash heating

Flash heating of a wafer is widely used in microchip manufacturing. The purpose of the process is to prevent the diffusion of ions and atoms. During the flash process, a wafer breakage occurs. The project's purpose is to learn and understand the mechanism of the wafer breakage and propose the solutions to prevent the wafer breakage

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Dr. Anatoly Agulyansky